SERVPRO of The Beaches / Ponte Vedra Employee Photos

Steve Aarchuleta

Steve Aarchuleta

Steve Aarchuleta is a Production Technician and helper at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. He is currently in training for the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. 

Benjamin Alcorn

Benjamin Alcorn

Benjamin Alcorn is the General Manager of SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. He has over 10 years of management experience. Benjamin studied business management, finance, and accounting at Michigan State University before moving to Jacksonville. With over 20 years in the hospitality industry, Benjamin brings expertise in customer service, team management, and process management to our SERVPRO franchises. He completed SERVPRO Industries, Inc.'s Franchise Ownership Training in 2016. Benjamin also holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician.

Contact Benjamin by email at: benjamin@SERVPROmandarin.com, or by phone at 904-246-6118.

Benjamin is a Jacksonville Chamber of Commerce Trustee. He is a member of the Downtown Council of the Jacksonville Chamber of Commerce and is a fundraising volunteer for First Coast Blessings in a Backpack.

Lauren Braddock Alcorn

Lauren Braddock Alcorn

Lauren Braddock Alcorn is the Business Development Representative for SERVPRO of The Beaches/Ponte Vedra. Contact Lauren at laurenbraddock@SERVPROmandarin.com or call 904-246-6118 24/7 for help with your Fire, Water, Storm, Mold, or BioHazard claim. She can also give you a free estimate on Carpet, Tile, HVAC, and General Cleaning and answer questions about Microbial Growth. Lauren holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. She completed SERVPRO Industries Inc.'s Franchise Ownership Training in 2016.

Lauren serves on the Board of ImpactJAX, the young professionals division of the Jacksonville Chamber of Commerce, https://www.myjaxchamber.com/get-involved/impactjax-leadership/, as well as being a member of both the Beaches Division and Arlington Councils. Lauren is a member of the St. Johns County Chamber of Commerce, and the Ponte Vedra Beach Division of the St. Johns County Chamber. She also serves on the Board of First Coast Blessings in a Backpack and is a Team Leader for Making Strides Against Breast Cancer's annual cancer walk.

Lauren services Ponte Vedra, Ponte Vedra Beach, Palm Valley, Jacksonville Beach, Atlantic Beach, Neptune Beach, Mayport, Marsh Landing, Sawgrass, Hodges, San Pablo, Kernan, and East Arlington. Own or manage a Commercial Property? Lauren is also an expert in Emergency Preparedness and can give you a complimentary safety analysis of your commercial property.

Andrew Braddock

Andrew Braddock

Andrew Braddock is an Estimator and Product Evaluations Specialist for SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. He has worked in our SERVPRO franchises for the past 12 years, and has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) as a Water Removal Technician, OSHA/EPA Lead Paint Safety, and the Employee Certification Training Program through SERVPRO. For a fire, water, or mold loss, or questions, call Andrew for an estimate 904-246-6118 or email him at arb81087@gmail.com.

Robin Braddock

Robin Braddock

Robin Braddock is the Owner of SERVPRO of The Beaches/Ponte Vedra, SERVPRO of Mandarin, and SERVPRO of St. Augustine along with her husband Tom Braddock. She has 36 years of experience in the restoration industry, having purchased her first SERVPRO franchise in 1981. Robin has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, is a certified DryBook user, and has completed the DRI EAZ Education Restorative Drying 101. Email robin@SERVPROmandarin.com, or call her at 904-246-6118. Whether it's a small carpet cleaning or a large commercial loss, Robin has her hands in every job and gets to know every customer's needs.

Robin has served on the Board of First Coast Blessings in a Backpack since 2013, https://www.firstcoastblessingsinabackpack.com/contact.html. She is also a Mentor at Twin Lakes Elementary.

Tom Braddock

Tom Braddock

Tom Braddock is the Owner of SERVPRO of The Beaches/Ponte Vedra, SERVPRO of Mandarin, and SERVPRO of St. Augustine along with Robin Braddock. He has 41 years of experience in the restoration industry. Tom worked as a Technician beginning in 1976 for SERVPRO of Tallahassee while attending Florida State University. He purchased his first SERVPRO franchise in 1981. Tom has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He also has continuing education certification in OSHA/EPA Lead Paint Safety from AAA Construction School, Inc. and the Employee Certification Training Program through SERVPRO. Email Tom today: tom@SERVPROmandarin.com

Tom serves of the Board of First Coast Blessings in a Backpack, https://www.firstcoastblessingsinabackpack.com/contact.html, as well as the Food Service Committee at Deermeadows Baptist Church.

Robert Calloway

Robert Calloway

Robert Calloway is a Production Technician and helper at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. Robert comes to us with his HVAC license. He is a technician and currently in training for the IICRC Water Restoration Technician certification.

Tim Gomez

Tim Gomez

Tim Gomez is a Technician for the Production Team at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. Tim has over 4 years of experience in carpet cleaning and restoration. He is currently in training for the IICRC Water Restoration Technician certification.

Lorie Harlow

Lorie Harlow

Lorie Harlow is the Office Manager at SRVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. She joined our team in January of 2016. Lorie's professional experience includes Region Administrator for nonprofit and profit organizations. She has a Bachelors of Arts in Psychology Art from Western Kentucky University. Lorie has served on several HOA Boards and brings that experience along with her managerial skills to our team. Lorie has an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. She thrives when taking on new challenges and is 'SERVPRO Ready' to take ownership of each customer and their needs. Email Lorie today at: lorie@SERVPROmandarin.com or call 904-246-6118.

Jake Hoke

Jake Hoke

Jake Hoke is a Crew Chief on the Production team with SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. Jake holds a certification for the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. He brings an energetic and fun personality to every job and always puts the customers concerns at the top of his priority list! Call 904-246-6118 and request Jake for your next cleaning or restoration job.

John Howard

John Howard

John Howard is the Business Development Representative for SERVPRO of St. Augustine and SERVPRO of Mandarin. He comes to us from the Insurance Industry, can assist you with questions about coverage, and can even help you file your Insurance Claim. John is a Priority Responder, 'SERVPRO Ready' to give you quick assistance with fire, water, mold, or bio-hazard damage. If you are a Commercial Property Manager, Commercial Real Estate Agent, Commercial Insurance Agent, or Assisted Living Facility call John at 904-814-3224, or email him at: john@SERVPROmandarin.com. Learn how SERVPRO’s Commercial Services and our Emergency Ready Profile (ERP) can bring value to your Jacksonville, St. Johns, or St. Augustine based business. John also holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician.

John regularly volunteers with the St. John's Builder's Council of the Northeast Florida Builder's Association (NEFBA), building wheelchair ramps on Saturdays. John was St. John's Builder's Council's Associate of the Year in 2016. He is also a member of the Jacksonville Chamber of Commerce, Mandarin Council.

Rodney Lewis

Rodney Lewis

Rodney Lewis is a Production Manager with over 20 years of experience in the cleanup and restoration industry. He currently holds Institute of Inspection Cleaning and Restoration Certifications (IICRC) in Carpet Cleaning, Odor Control, Water Damage Restoration, Applied Microbial Remediation, Carpet Repair & Reinstallation and Color Repair. Rodney is also a certified Journeyman in Water Restoration and has completed the Employee Certification Training Program through SERVPRO. Rodney has a strong passion for helping people through their time of distress and always places a strong emphasis on doing the job right, the first time! Call and request Rodney for your next cleanup or restoration job 904-246-6118 or email him at: rodney@SERVPROmandarin.com. You won’t be disappointed!

Lisa Lockwood

Lisa Lockwood

Lisa Lockwood is an Administrative Assistant with SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. She has been working with our franchises since 2016. Lisa holds an IICRC (Institute of Cleaning Restoration Certification) certification as a Water Restoration Technician. She is ready to take your call at 904-246-6118, and answer any questions you may have on Fire, Water, Mold, Cleaning, BioHazard, Storm Damage, and Commercial Large Loss. Email Lisa today at: lisa@SERVPROmandarin.com.

Miguel Perry

Miguel Perry

Miguel has been a Crew Chief with SERVPRO of Mandarin since 2016. He holds an Institute of Inspection Cleaning Restoration Certification (IICRC) as a Water Restoration Technician. Ask for Miguel for your water damage or commercial cleaning.

Ellen Taylor

Ellen Taylor

Ellen Taylor is the Business Development Representative for SERVPRO of The Beaches/Ponte Vedra and St. Augustine. She is a former small business owner and has over 10 years of outside sales experience. Ellen is a Priority Responder, 'SERVPRO Ready' to give you quick assistance with fire, water, mold, or bio-hazard damage emergency. If you are a Commercial Property Manager, Commercial Insurance Agent, Commercial Real Estate Agent, or Assisted Living Facility call Ellen at 904-540-6618, or email her at ellen@SERVPROmandarin.com to learn how SERVPRO’s Commercial Services and our Emergency Ready Profile (ERP) can bring value to your business.

Ellen is a member of the South Council of the Jacksonville Chamber of Commerce, the St. Johns County Chamber of Commerce, the Ponte Vedra Division of the St. Johns County Chamber of Commerce, and the St. Augustine/ St. Johns County Board of Realtors.

Jabora Thomas

Jabora Thomas

Jabora Thomas is a Crew Chief for SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. She has 11 years of experience in the restoration industry, and has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, Water Removal Technician, IICRC in Fire Damage Restoration, and the Employee Certification Training Program through SERVPRO. Jabora values customer service and communication, and strives to keep her customers well educated during their restoration or cleaning service.

Jabriel Walden

Jabriel Walden

Jabriel Walden is a Technician at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. Jabriel graduated from Tulsa welding school. He is a currently in training for the IICRC Water Restoration Technician certification.